Like Us on Facebook

Thursday 28 February 2013

How to Encourage Customers to Leave Positive Reviews?


Customer reviews and ratings are key elements of a website. They help build trust and credibility, which is crucial for any business. They provide guarantee to the customer during the decision making process, easing them of uncertainty they may otherwise have. 

Every minute, around the globe, people are having superb experiences of products and services. So, why they aren’t writing online reviews? Simple, they need encouragement!

Most people are happy to leave a review. You just need to give them a reason to feel good about your company. Encouraging your customers to write reviews can help advance your online reputation and get new clients.

Let’s dive into how customers are motivated to leave positive reviews:
  • A friendly reminder or verbal request is one of the most harmless but efficient ways to get customer reviews.  It shouldn't sound pushy or aggressive.  Just a simple note that you would love to hear from your customers and ask them to provide feedback on their experience is the best way to get good review.
  • Make it easy to leave reviews on your website by employing the use of product review solutions. Include a link to the review form on your website. If you want a high volume of customer reviews, you must consider building a customer feedback form into your website.
  • Publish good and bad reviews. Don't filter or alter negative reviews, as having a balance of both positive and negative reviews builds trust and credibility.
  • A post-purchase promotion e-mail is the ideal occasion to ask for a review. Sending out a friendly reminder via e-mail can be helpful to acquire more reviews. However, you must keep the reminder to a single e-mail as sending multiple may irritate the client.
  • You can also suggest customers to share reviews on social media. Employ links to individual reviews on Twitter, Facebook, Google+, and other social networks to facilitate social sharing.
  • Persuade consumers to upload videos of product reviews to YouTube.
  • Motivate customers to write reviews. But don't compensate anything to customers in exchange for positive reviews.
  • Once you gather reviews, use them sensibly on your website. Customers also like to see their comments appear online. This is a good tactic to get prospective customers as well as encouraging current clients to offer more feedback.

Monday 4 February 2013

smartData Enterprises – A dependable Partner and not Scam Artists


Oversees clients who have never before outsourced their work for varied number of reasons are now our satisfied clients. Our clients are welcome to visit our location and give us the opportunity to introduce ourselves as trusted business partners. With web based information available everywhere in the world, it is now simple to create an online reputation. This has recently become a tool for marketing and is also being used as a negative tool by competitors to ruin reputation of other businesses.

Clients need to be more aware before outsourcing their business to a third party vendor. Instead of relying completely on reviews, it is advisable to visit company website and check the company testimonials provided by clients. You can get reference and cross check to make sure the information is genuine. Our expertise in various domains and technologies has given us the wings to expand our horizons. We are a multi- technology firm with best solutions for our clients. We provide dedicated team for our clients who are responsible to understand the requirement and convert it into best possible solution with an approximate time and budget. If it is not what is expected by the client, we try our best to come up with a more acceptable solution that work for both sides.

We have been rewarded by our clients by numerous repeat projects and appreciation in the form of testimonials that are available on our company website. It is expected to have rivalry when you are growing at a tremendous rate. We are at one of top rated companies on famous websites like Elance and oDesk. There might be anonymous fake resources adopting unethical ways to portray smartData enterprises as a scam artist. The people who matter are our clients who have put their faith in us time and again and given us a unparalleled position in the industry. We treat each project with utmost diligence and sincerity.